The Universal Inbox API for Developers
Build your own ticketing and inbox experience. Connect emails, forms, or chat messages into one API — and sync them with your favorite tools.
What is TickOS?
TickOS lets you receive, organize, and manage messages from multiple sources — support emails, contact forms, HR requests, or feedback reports — all through a single, developer-friendly API.
Built for Developers & Support Teams
Email, API & Form Tickets
Create tickets automatically from emails, web forms, or direct API calls.
Get Ticket IDs Instantly
Stay instantly informed as new messages arrive or ticket statuses change — no refresh required
Custom Email Domains
Use your own domain for sending and receiving support emails — no shared addresses, no limits.
Slack Integration
Get ticket notifications directly in Slack and respond instantly.
AI-Powered Email Analysis
Incoming emails are automatically analyzed by AI, enriching your API with summaries, intent, and key insights.
Webhooks Integration
Connect with any tool via webhooks. Real-time notifications for every ticket event.
Manage Tickets Directly from Slack
Transform your Slack workspace into a powerful support hub. Handle customer tickets, collaborate with your team, and respond faster—all without leaving Slack.
Direct Integration
Connect your inbox to Slack channels instantly. New tickets appear as threaded conversations, keeping everything organized and accessible.
Simple Configuration
Set up in minutes with our intuitive OAuth flow. No complex configurations or technical expertise required—just click, authorize, and go.
Reply Approval System
Control what gets sent to customers. Review and approve messages before they go out, ensuring quality and consistency in every response.
Status & Assignment Management
Change ticket status, assign team members, and update priorities directly from Slack. Keep your workflow smooth without switching apps.
Request Slack Access for TickOS
Sign in to the platform, create your workspaces, and send us the workspace ID to hello@tickos.dev to enable access to the Slack beta integration.
Request Beta AccessSimple API, Powerful Results
Create tickets from anywhere with a single HTTP request. Our REST API is designed to be intuitive, well-documented, and easy to integrate into any application or workflow.
RESTful endpoints for all operations
Create, update, and manage tickets with standard HTTP methods
Webhook support for real-time updates
Get notified instantly when tickets are created, updated, or closed
SDKs for popular languages
JavaScript, Python, Go, and more coming soon
Comprehensive documentation
Interactive API reference with code examples in every language
curl -X POST https://api.tickos.dev/v1/tickets \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '
{
"inbox_id": "support@customer.tickos.dev",
"subject": "Payment integration help needed",
"from": "user@company.com",
"content": "Need assistance setting up...",
"priority": "high",
"tags": ["billing", "integration"]
}
'{
"id": "tkt_1a2b3c4d5e6f",
"status": "open",
"created_at": "2025-10-26T14:30:00Z",
"inbox_id": "inb_xyz789",
"url": "https://app.tickos.dev/tickets/tkt_..."
}curl -X POST https://api.tickos.dev/v1/emails \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '
{
"from": "no-reply@yourdomain.com",
"from_name": "Your Company",
"to": ["customer@example.com"],
"subject": "Your order has been shipped",
"html": "<h1>Order Shipped</h1><p>Track: #12345</p>"
}
'{
"id": "eml_9x8y7z6w5v4u",
"status": "sent",
"message_id": "<abc123@tickos.dev>",
"sent_at": "2025-10-26T14:30:00Z"
}Send Transactional Emails
Leverage our infrastructure to send transactional emails to your customers. Configure your outbound domains easily and start sending in minutes.
Verified domain configuration
Send from your own domain with SPF, DKIM, and DMARC setup
High deliverability rates
Built on AWS SES with dedicated IPs and reputation monitoring
Template support & variables
Use HTML templates with dynamic variables for personalized emails
Delivery tracking & analytics
Monitor opens, clicks, bounces, and complaints in real-time
Frequently Asked Questions
Everything you need to know about TickOS
Still have questions?
Contact our teamReady to Try TickOS?
Start building your ticketing and inbox experience today. No credit card required.
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